Share the good stuff

Refer a friend is a brilliant way of rewarding you for introducing your friends and family to Virgin Media or to both Virgin Media and O2 on a Volt package. It’s easy, too – just register your email address to get access to a unique referral link for online purchases and a unique referral code that for purchases over the phone. If your friend successfully places an order with Virgin Media using your unique link or code, you’ll both receive a cash reward after their services have been installed, which can take up to 3 months. Thank you for your patience.

Share the good stuff and start referring your friends now!

Referring friends and family to Virgin Media or to both Virgin Media and O2 on a Volt package means you can pocket cash rewards. If your referrals are successful, you can earn £50 each for a referral to Virgin Media – or to both Virgin Media and O2 on a Volt package . You can see how much you’ve earnt by signing in to your referral account with Virgin Media’s referral partner, Aklamio. Just head here and click ‘sign in’.
And what’s more, you can refer as many mates as you like!

You can check out an overview of your referrals, their status, and the rewards you’ve earned by signing into your referral account with Virgin Media’s referral partner, Aklamio. Just head here and click ‘sign in’. We’ll also email you as soon as your referral account is credited from a successful referral.

Your friend will be eligible for the reward at the same time as you are. After your friend has had their services installed for 60 days, you’ll both be eligible for a reward providing they’ve not cancelled their new contract within this time.

We’ll send your rewards to Virgin Media’s referral partner, Aklamio. In some cases, it can take up to 3 months after your mate’s services have been installed for Aklamio to pop the reward in your referral accounts. Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts.

Refer a friend works for any Virgin Media service; that’s superfast broadband, TV and home phone and our Volt packages when you become a customer of both Virgin Media and O2.There are a few offers that you can’t refer friends to, including Virgin Mobile, Family & Friends, Mates Rates, My Rates, Tribe, Partner Rates and any contract less than 12 months.

If your friend wants to get Virgin Media, just check they’re able to receive our services in their area. If you're not sure, visit our shop and check which services they can get (you’ll need their postcode and address).

Yes, you can! We make sure we reward everyone who successfully refers someone to us.

Depending on what you recommend, the rewards can vary. Check out the rewards overview section above to find out more.

Don’t panic – you can easily reset your referral account password here.

1. Log in to your Aklamio user account with your e-mail address and password.
2. Click on your user account name, which opens a menu - click on Account Balance.
3. You will then be taken to the Payout menu where you can have your confirmed rewards paid out via PayPal or bank transfer.

If you’re ordering online, you don’t need to use a referral code – just make sure you’ve come through the referral link from your friend and you can shop as normal. If you call us to place your order, you will need your referral code. You can’t call up to add it after you’ve placed your order, so make sure you have it handy if you choose to call us.

If you can’t find what you’re looking for here, you can learn more about refer a friend on our help page.
For help with your referral account, and if you referred a friend after 12th March 2020, visit Virgin Media’s referral partner Aklamio's Support Centre.
If you referred a friend before that date, please get in touch with one of our Virgin Media team.