How do I get my cash?
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1
Sign in
Sign in to your account above.
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2
Check your reward
Head over to your Account Balance to see how much you've earnt.
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3
Payout!
Choose whether you'd like your reward paid into a bank account or through PayPal.
Reward
You can earn a reward by recommending a friend through one of our engineers.
| Conditions | Reward |
|---|---|
| £50 reward for each successful recommendation through an engineer | Reward £50 each |
Refer a friend FAQs
Refer a friend is a brilliant way of rewarding you for introducing your friends and family to Virgin Media’s fibre broadband and home phone services. It’s easy, too – just visit https://www.virginmediapartners.com/refer and see how it works. If your friend successfully places an order, you’ll both receive a cash reward 60 days after either the install of their services. Share the good stuff and start referring your friends now!
Referring friends and family to Virgin Media means you can pocket cash rewards. If your referrals are successful, you can earn £50 each for a referral to Virgin Media’s fibre broadband, home phone and TV services. You can see how much you’ve earnt by signing in to your referral account with Virgin Media’s referral partner, Aklamio. Just head to the top of this page and click ‘Sign in to get your cash’.
Your friend will be eligible for the reward at the same time as you are. After your friend has had their services installed for 60 days, you’ll both be eligible for a reward providing they’ve not cancelled their new contract within this time.
Once the cancellation period has expired, we’ll send your rewards to Virgin Media’s referral partner, Aklamio. In some cases, it can take up to five weeks after your mate’s services have been installed for Aklamio to pop the reward in your referral accounts. Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts.
Refer a friend works for any Virgin Media service; that’s superfast broadband, home phone and TV. There are a few offers that you can’t refer friends to including Mates Rates, My Rates, Tribe, Partner Rates and any contract less than 12 months, other than rolling contract student deals. You also won’t be rewarded for referring a product to yourself, and for any referrals that extend or change an existing customer’s Virgin Media contract. To refer a friend, you must be an existing Virgin Media TV, Broadband or home phone customer. Virgin Media employees or partners are excluded from this scheme.
Don’t panic – you can easily reset your referral account password here.
1. Log in to your Aklamio user account with your e-mail address and password.
2. Click on your user account name, which opens a menu - click on Account Balance
3. You will then be taken to the Payout menu where you can have your confirmed rewards paid out via PayPal or bank transfer.
If you can’t find what you’re looking for here, you can learn more about refer a friend on our help page.
For help with your referral account, and if you referred a friend after 12th March 2020, visit Virgin Media’s referral partner Aklamio's Support Centre.
If you referred a friend before that date, please get in touch with one of our Virgin Media team.
Legal Stuff
Services only available in Virgin Media network areas. Subject to survey, network capacity and credit check. 12 month minimum term. We’ll give your friend a call within 24 hours of receiving your referral, Monday - Friday (not including bank holidays) unless your referral has opted out of receiving a call from Virgin Media. To refer a friend, you must be an existing Virgin Media TV, Broadband or home phone customer. Claim £50 for referring a friend who has not been an existing Virgin Media customer for at least 6 months to any Virgin Media Broadband, TV or home phone package. Make sure you have your friend’s permission to share their details with Virgin Media. We’ll only contact your friend in connection with this offer. We may tell your friend that you provided their details. The referral scheme is managed by Virgin Media’s partner, Aklamio. Referral must be a new Virgin Media Broadband, TV or home phone customer. Reward not payable if referral cancels their purchase before installation or delivery, or within 14 days of either. Reward not payable if an order has already been placed for Virgin Media Broadband, TV or home phone package. If your friend's telephone contact details are given via our online Refer a friend site your friend will only qualify for the Refer a friend offer if they sign up when contacted by our Refer a friend team. If your friend signs up via any of our other sales channels you and your friend will not be eligible for the offer. Reward paid by Aklamio via BACS or PayPal within 60 days of the end of the 14-day cooling-off.